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Starbucks Values and Culture

To inspire and nurture the human spirit - one person, one cup and one neighborhood at a time.

Expect more than coffee.

From the Working at Starbucks section on their website.

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We’re a neighborhood gathering place, a part of your daily routine. Get to know us and you’ll see: we are so much more than what we brew. We call our employees partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.

OUR MISSION

To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

OUR VALUES

With our partners, our coffee and our customers at our core, we live these values:

  • Creating a culture of warmth and belonging, where everyone is welcome.
  • Delivering our very best in all we do, holding ourselves accountable for results.
  • Acting with courage, challenging the status quo and finding new ways to grow our company and each other.
  • Being present, connecting with transparency, dignity and respect.

We are performance driven, through the lens of humanity.

A culture of inclusion

We’re committed to upholding a culture where inclusion, diversity, equity and accessibility are valued and respected. Your entire experience—starting with your application—is designed to be the beginning of an inspirational journey, where you are treated warmly and with transparency, dignity and respect.

Our many Partner Networks (also referred to as employee resource groups) work to create an inclusive environment across Starbucks representing the broad spectrum of our partner backgrounds. These groups, such as our Pride Alliance and Women’s Impact Network, bring together partners with common interests, helping connect them to growth opportunities and ways to serve our communities.

Training and development

At Starbucks, we are devoted to supporting, engaging and investing in the development of our partners. Our people are one of our most valuable assets and we provide learning opportunities to develop skills, further careers and help partners achieve their personal and professional goals. As a partner (employee) who is curious, collaborative and a continuous learner, you’ll have limitless opportunities to make an impact and thrive, all while becoming your personal best and being recognized for it. We reward partners who achieve results, live our mission and values and help others succeed.

Working At Starbucks
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